Tenant controls
Scoped customers, teams, and environments so one path does not bleed into another.
Environment and usage
The Wakehold environment is how your team defines work, holds evidence, and sees what is complete — tenant controls, workflow definitions, evidence rules, visibility, support, and admin. Early access includes that workspace plus a usage pool. Each pack is included capacity for completed control-plane events. Events past the pool are additional usage.
Checkout uses Paddle (Merchant of Record). Buyer-facing charges show as Wakehold. If checkout does not complete, email [email protected] and we will set up your environment.
Scoped customers, teams, and environments so one path does not bleed into another.
The paths your work actually follows, named by your team.
What must be on record before a milestone counts as complete.
What is complete, waiting, or missing across the systems where the work happens.
Help standing up the first paths and reading the record.
Owners, access, and workspace setup for the people who run it.
Tokens are prepaid credits for completed control-plane events. The default is one token per completed event. Model and LLM inference stay separate — bring your own models.
A four-event sequence is one wake, one receipt, one packet, and one capsule. Additional events burn as later milestones, receipts, or handoffs complete. 50,000 tokens cover about 12,500 of those sequences. 250,000 cover about 62,500.
Spark
10,000 tokens
Current
50,000 tokens
Surge
250,000 tokens
The same environment — tenant controls, workflow definitions, evidence rules, visibility, support, and admin — with a custom usage pool, invoice billing, and a named contact.
A token meters a completed control-plane event, not a seat and not a model call. Default burn is 1 token per completed event. The pack is included capacity; further completed events are additional usage.
A durable wake is accepted, watermarked, and routed — including catch-up after a flapping wake path.
A receipt is sealed with message, tracker, or system ids so a finished step is backed by proof you can inspect.
Context, intent, and expected outcome move between agents or lanes as an owned work packet.
A versioned policy capsule is injected when a decision is due — guardrails that travel with the work.
Project Atlas on How it works shows one four-event sequence: wake, receipt, packet, and capsule. Later milestones, receipts, and handoffs are additional events. That is why 10,000 tokens cover about 2,500 of those four-event sequences, not 10,000 full onboardings.
A retry that successfully re-processes an event burns again. Attempts that never complete a burn event do not consume tokens.
Events that require tokens pause until you top up. Existing records and sealed proof remain readable.
Unused tokens don’t expire for 12 months from purchase. Beyond that, contact us. The Terms of Service and Paddle purchase terms are the commercial record.
Wakehold Tokens do not include model or LLM inference. Bring your own models and runtimes; tokens meter Wakehold control-plane events only.
Self-serve packs check out through Paddle. The same environment-and-usage story is on How it works.