Terms of
service.

These terms govern access to Wakehold and purchases of Wakehold Tokens. They may be updated as the product evolves. For questions, contact [email protected].

Agreement and service

By using Wakehold, you agree to use the service lawfully and in accordance with the applicable order, token purchase, subscription, or other written agreement with Wakehold.

Wakehold Tokens

Wakehold Tokens are prepaid usage credits that may be consumed by control-plane events such as wakes processed, proof receipts sealed, work packets transferred, and policy capsules injected. Published pack prices apply. Token balances, burn rates, and any unused-token policy will be stated in the final commercial terms. Checkout will run through Paddle when that flow is live.

Accounts and responsibilities

Customers would be responsible for accurate account information, protecting access credentials, configuring their workspaces, managing token usage, and ensuring that their use of Wakehold complies with applicable law and their own agreements.

Acceptable use

Wakehold may not be used to break the law, infringe rights, interfere with the service, bypass security or metering controls, or process information without the permissions required to do so.

Purchases and billing (Paddle)

Online purchases of Wakehold Tokens may be processed by Paddle, which may act as Merchant of Record. Paddle’s buyer terms, billing practices, refund policies, and applicable purchase terms may also apply to those transactions. See also our Refund policy. Taxes and invoicing for self-serve checkout may be handled according to Paddle’s Merchant of Record model.

Service data and privacy

Customer content and operational data would be handled as described in the applicable agreement and privacy notice. Customers should not submit secrets or sensitive information unless the service and agreement expressly support it.

Disclaimers and limits

Wakehold is intended to support operations; it does not replace customer judgment, oversight, or required controls. Final terms will address warranties, availability, liability, suspension, termination, governing law, and dispute resolution. Unused tokens do not expire for 12 months from purchase unless a later update to these Terms states otherwise. Contact us about unused balances beyond that window.

Contact

Questions about these terms may be sent to [email protected].

Questions about this notice may be sent to [email protected]. This page may be updated as Wakehold evolves.